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Peer Supporter

Life Matters Suicide Prevention Trust | Te Whare Oranga Ngākau is looking for an experienced Peer Supporter with lived experience of mental distress or addiction for a permanent, full-time role with our peer support services in Ōtepoti | Dunedin.

Who are we?

Life Matters Suicide Prevention Trust is an organisation that provides peer support to tākata whaiora (people seeking health) who are experiencing mental distress, suicidality, or are bereaved by suicide. The Trust works towards all three areas of suicide reduction: prevention, intervention, and postvention.  

Our drop-in peer service, based at Te Whare Tūmanako | the Hope Centre in central Ōtepoti | Dunedin, is open Tuesday-Sunday (60 hours/week). We also provide a peer service within the Dunedin Hospital Emergency Department, providing non-clinical support and guidance to tākata whaiora and whānau presenting with mental distress, addiction, or substance abuse crises.  

As part of this role, you will be expected to:

  • Provide manaakitanga and peer support to people experiencing mental distress and/or assist them to navigate other supports in the community.  This involves building trusting authentic relationships whilst supporting them to identify their own goals and connecting them to community networks and resources.
  • Maintain a peer support caseload
  • Lead and mentor other peer supporters
  • Work across different contexts e.g., The Hope Centre and Emergency Department
  • Be a reliable and responsible member of the team with a high level of professionalism
  • Contribute to general administration tasks and housekeeping
  • Contribute to events including our annual street appeal and World Suicide Prevention Day

Role requirements:

Must have:

  • Lived experience of mental distress, addiction, and/or bereavement by suicide and an ability to use this to support others on their journey
  • Be reliable, empathetic, responsible, compassionate, a good listener, a good communicator, and have a genuine desire to help others
  • The ability to work in a team environment and from a culturally inclusive perspective
  • Previous experience of working in the mental health, wellbeing, and/or addictions space
  • Experience working in, or a solid understanding of peer practice
  • Availability for shift work (hours will vary from Tue to Sun, from 8.30am to 9pm)
  • Valid /current work visa, residency, or citizenship

Preferable:

  • Leadership experience
  • Level 4 National Certificate of Health & Wellbeing or an equivalent or higher qualification (or working towards this).
  • Ability to work in high pressure environments while juggling multiple responsibilities

What we can offer you:

  • A competitive salary based on your experience and qualifications
  • Foundational training in Intentional Peer Support (IPS)
  • Upskilling and professional development opportunities
  • Two wellbeing days/year alongside regular entitlements
  • Monthly co-reflection/professional supervision
  • Funded training in suicide prevention and crisis work
  • Comprehensive service induction
  • A supportive and inclusive work environment, fostering personal growth and work-life balance

We welcome diversity and people with experience of tikanga Māori, disability, lived experience of mental distress and/or addiction, neurodivergency, and/or LGBTQIA+ community.

Note: To be considered for this role you must contact us at hr@lifematters.org.nz for a full job description and a specific application pack

Applications close 5pm Wednesday 11 March 2026

Currently hiring

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About Us

Life Matters Suicide Prevention Trust was formed in 2014 because there is little support available to families bereaved by suicide or those who are suicidal. In 2018 the Trust began offering direct peer support services from the Hope Centre in Central Dunedin.The Mission of the Life Matters Suicide Prevention Trust is to reduce the rate of suicide and suicidal behaviour by:

  • Supporting people at risk of suicide and their whanau
  • Providing community education
  • Increasing community awareness
  • Providing bereavement support
  • Reducing stigma
  • Local and national advocacy

We are seeking additional people to join our successful volunteer Board of Trustees.

The Role of Trustee

Life Matters Suicide Prevention Trust is looking for up to three trustees. The positions will suit people able to bring their leadership skills to the board as it sets the strategic direction, meets its legal obligations, and monitors the performance of Life Matters Suicide Prevention Trust in accordance with the Trust Deed.

Important skills and attributes sought include:

  • Diversity
  • Fundraising
  • Legal
  • Financial
  • Human Resources
  • Strategic Direction
  • Experience of working in the Mental Health and Addiction Sector
  • Professional practice in peer support
  • Governance Experience
  • People with lived experience
  • Mana Whenua representation

In addition, knowledge of the key issues in mental health, an ability to work collaboratively with other board members and a passion to be part of the trust’s work in making a positive difference in people’s lives, will be key to your success in this role.

The key responsibilities in this role include:

  • Contributing to board meetings (once a month) and collective responsibility for decision-making
  • Contributing, at a governance level, to the development, implementation, and review of the LMSPT’s strategic plan and annual work programme

The Board meetings are usually held monthly at The Hope Centre in Dunedin. This is an unpaid role.

We particularly encourage applications from Tangata Whenua, Pasifika, Individuals with a disability, or lived experience.